These legal terms govern how your account with 789pk operates, what rights you hold, and where this policy applies. Access to our platform depends on local law and is available only in eligible regions — please read these terms before using your account.
Account-level rights
Pakistan-eligible regions only
Easypaisa & Raast transaction scope
Contact routes for policy questions
POLICY SCOPE NOTICE
How These Terms Apply to Your 789pk Account
These terms set out the conditions under which your 789pk account operates. They cover how we collect and handle account data, how transactions through Easypaisa, Raast and JazzCash are recorded, and what obligations apply to both you and 789pk when you use the platform. Availability depends entirely on the laws of your region — nothing in these terms overrides local legislation or implies that access is unrestricted in any jurisdiction. We update these terms when our services change. The version shown in your account dashboard after login is always the current one. If you continue using the account after a revision goes live, that counts as acceptance of the updated terms. Where a specific section conflicts with a local legal requirement, the local requirement takes precedence. For account-specific questions about how these terms affect your wallet, your transaction records or your personal data, you can reach our support team through the contact routes listed on this page. Do not rely on cached or printed copies of these terms — check the dashboard version for the one in force.
Easypaisa
Transactions processed through Easypaisa are recorded against your account wallet and fall within the scope of these terms.
Raast
Raast transfers to and from your account are subject to the same data handling and record-retention conditions described here.
JazzCash
JazzCash deposit and withdrawal activity is logged in your account transaction history and covered by these terms.
Account Dashboard
The current version of these terms is always accessible after login. Check there before acting on any printed or cached copy.
WHAT THIS COVERS
Inside and Outside This Policy's Reach
Not everything connected to your 789pk experience falls under this single policy. Understanding what is and is not covered helps you direct questions to the right place and avoid confusion when a third-party service behaves differently from our own platform.
Account Access
Login credentials, session management and account verification steps are fully within scope. We set these rules; they apply each time you open the platform on any device.
Transactions
Deposits and withdrawals made through Easypaisa, Raast or JazzCash are covered. The record of each transaction is stored in your account history and subject to our retention policy.
Site Content
Game content supplied by studios such as Pragmatic Play, JDB, Bigtime Gaming and Spadegaming is governed by those providers' own licensing conditions, not solely by this policy.
Third-Party Services
External payment processors and network operators have their own terms. Our policy covers the account-side record; the processor's own rules apply to the payment channel itself.
YOUR ACCOUNT RIGHTS
Practical Actions You Can Take Under This Policy
You have clear, actionable rights over the data and records held against your account. Your full transaction history — every Easypaisa deposit, every Raast withdrawal, every JazzCash movement — is visible in the account dashboard after login. You do not need to contact support to view it; the data is yours to check at any time. If personal details on your account are out of date or incorrect, the account settings page shows the fields you can update directly. Where a field is locked for security or verification reasons, our support team can assist with the correction process. For questions about how a specific record was created, or to request an explanation of a transaction entry, raise a ticket through the help channel. We aim to respond to policy questions promptly; the current response window is shown in the support section of your account.
Review Your Records
Your complete transaction log is in the account dashboard. Filter by date or payment method to locate any specific Easypaisa, Raast or JazzCash entry without contacting support.
Correct Account Details
Personal details can be updated through account settings. Fields that require identity verification before a change is applied will show the required steps inline.
Raise a Policy Question
Submit questions about how these terms apply to your account through the help ticket system. Include your account ID and the specific section you are asking about.
Request Support on a Dispute
If a transaction record does not match what you intended, flag it through the dispute route in account settings. We review each case against the stored transaction log.
POLICY CONTACT ROUTES
Where to Send Your Legal and Policy Questions
All policy and account rights questions have a direct contact route. Use the channel that matches your query type — general account questions go through live chat, formal policy requests through email, and urgent account access issues through the help ticket system.
Live Chat
Open the chat widget from any logged-in page to ask account and policy questions in real time. This is the fastest route for clarifying what a specific term means for your account.
Email Support
Send formal policy requests, data questions or account correction requests by email. Include your account ID and the relevant policy section. We acknowledge receipt and provide a written response.
Help Ticket
Raise a ticket through account settings for disputes, access problems or requests that require an account review. Each ticket gets a reference number you can track in your dashboard.
HOW WE HANDLE DATA
Our Approach to Data, Cookies and Account Security
We handle your account data with a clear set of practices rather than broad promises. Data collected during account use — login activity, transaction records, device sessions — is retained for the period required by the terms in force at the time of collection. You can see what is currently retained by checking your account dashboard.
Cookies and Session Data
We use session cookies to keep your account logged in and to remember preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how account features behave during your session.
Account Security Practices
Account access is protected through credential verification at login. If you notice activity you did not authorise, use the account settings page to change your password and raise a ticket immediately.
Data Retention
Transaction records tied to Easypaisa, Raast and JazzCash activity are retained as required under the terms in force. The retention period applicable to your account is shown after login in your account settings.
Who to Contact for Data Requests
Send data access, correction or deletion requests by email with your account ID. We review each request against the retention policy and respond in writing with the outcome and any applicable next steps.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About Our Legal Terms
These are the questions we receive most often about how our legal terms work, what rights apply to your account, and how to act on those rights through the available contact routes.
Where can I find the current version of these terms?
The version currently in force is shown in your account dashboard after login. That is always the live version. Printed or cached copies may be out of date, so check the dashboard before making decisions based on a specific clause.
Does this policy cover my Easypaisa and Raast transactions?
Yes. Deposits and withdrawals through Easypaisa, Raast and JazzCash are recorded in your account transaction history and fall within the scope of these terms. The payment processor's own rules also apply to the channel itself.
Can I access the platform from any region in Pakistan?
Access depends on local law and is available only in eligible regions. Nothing in these terms overrides local legislation. If you are unsure whether access is permitted in your area, check what local law says before using the account.
How do I request a correction to the personal details on my account?
Open account settings to update fields directly. Where a field requires identity verification before a change is applied, the required steps are shown inline. For locked fields, contact support through live chat or email with your account ID.
What happens if I disagree with a transaction record on my account?
Raise a dispute through the account settings help route. Include the transaction date, the payment method used — Easypaisa, Raast or JazzCash — and the amount shown. We review against the stored log and respond with our findings.
How do I make a formal request about my account data?
Send your request by email with your account ID and a clear description of what you are asking for — access, correction or deletion. We respond in writing with the outcome and any next steps required under the retention policy in force.