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When you access 789pk, these terms set out the rules that govern your account, your transactions through Easypaisa, Raast, or JazzCash, and how we handle questions you raise with our support team. Read through them before you start — if anything is unclear, our support route is open before you take any further steps.
These terms form the agreement between you and 789pk covering every interaction you have on this platform — from the moment you open an account through to any withdrawal request you submit. Access and eligibility depend on local law and are available only where local regulations permit; it is your responsibility to confirm that using this platform is lawful in your location before proceeding. We may update these terms when our services change or when regulatory requirements ask us to. When that happens, the updated version goes live on this page. Continuing to use your account after an update means you accept the revised terms. If you do not agree with a change, your option is to close your account and withdraw any remaining balance through your connected wallet. Transactions processed through Easypaisa, Raast, and JazzCash are subject to the terms of those respective payment services alongside ours. We do not control the processing rules of those platforms, and any query about a specific transfer should first be checked against your wallet transaction history before being raised with our support team.
Deposits and withdrawals processed via Easypaisa follow that wallet's own processing rules. Check your Easypaisa transaction history first when querying a transfer.
Raast transfers are governed by State Bank of Pakistan guidelines. We credit your 789pk wallet once the transfer confirms on our end.
JazzCash deposits are linked directly to your registered mobile number. Any mismatch between account details and wallet identity may delay processing.
Your 789pk account wallet reflects confirmed transactions only. Pending amounts are shown separately until the payment rail confirms receipt.
Not every interaction on 789pk falls under these terms in the same way. Understanding what is inside scope — and what sits outside it — helps you know where to look when a question comes up. Third-party services like Easypaisa or Raast operate under their own separate terms, and any dispute with those platforms must be resolved through their own channels.
Your login, account details, session security, and the steps to recover or close your account are all governed by these terms. Keep your credentials private; access from your registered device is your responsibility.
Deposits and withdrawals made through connected payment rails — Easypaisa, Raast, JazzCash — are covered here only up to the point they leave or enter your 789pk wallet. Processing beyond that point follows the payment provider's own rules.
Game titles, odds displays, promotional information, and support content published on 789pk are our responsibility. We aim to keep them accurate; where a discrepancy appears, the terms on this page take precedence over any individual content item.
Linked payment platforms, game content providers, and any external service you access through 789pk operate under their own agreements. These terms do not extend to how those third parties handle your data or transactions.
You have concrete steps available at any point your account or transactions raise a question. Start from your account dashboard after login — transaction records, wallet history, and current account status are all visible there without needing to contact support. If what you see does not match what you expected, the right step is to raise it directly rather than wait. Correcting account details — your registered mobile number, email, or linked payment method — is done from the account settings section. Some changes require identity verification; the fields and instructions shown during that process are the ones that apply, and we do not ask you to supply verification outside of those on-screen steps. For anything you cannot resolve yourself, a support request logs the issue and creates a reference you can follow up on.
Your full transaction and session history is available in the account dashboard after login. Check here first before raising a query — most discrepancies resolve once both sides of a transfer are visible.
Update your registered details from account settings. Changes to linked payment methods may require a short verification step; follow the on-screen fields exactly as shown.
Submit a support request with your account reference and a clear description of the issue. You will receive a reference number to track the query through to resolution.
Account closure requests are handled through support. Withdraw your remaining wallet balance before submitting the request; we will confirm closure once any pending transactions clear.
Policy questions and account-related concerns have a direct route to our support team. Use the channel that fits the urgency — live chat for time-sensitive account issues, email for detailed queries that benefit from a written record.
The live chat icon in your account dashboard connects you to a support agent. Have your account reference ready — it speeds up verification and gets your question to the right person faster.
Send policy or account queries to our support email address shown in the Help section of your account. Email is the right channel when you want a written record of the exchange and the issue is not time-critical.
The Help section under your account settings covers the most common policy and transaction questions. Check there first — many queries about wallet limits, verification steps, and account access are answered without needing to wait for an agent.
Your account data — transaction records, login history, and payment details — is retained for as long as your account is active and for a period after closure as required by applicable regulations. We do not share personal data with third parties except where the payment rail you use requires identity confirmation as part of its own verification process.
Account and transaction records are kept for the period required by the regulations that apply to your region. After account closure, a retention period applies before data is deleted; you can ask us what that period is via a support request.
We use session cookies to keep your account secure while you are logged in. Persistent cookies that remember preferences can be cleared from your browser settings at any time without affecting your account data.
Your account is tied to your registered mobile number and email. Do not share login credentials. If you suspect unauthorised access, use the account recovery route shown on the login page and contact support immediately with your account reference.
To request a correction to stored personal data or to ask what we hold on your account, submit a request through the support email shown in your Help section. We will respond within the timeframe required by local data rules.
These are the questions we hear most often about how the terms work in practice. If yours is not here, the support team is reachable through live chat or the email address in your Help section.
They cover your transactions up to the point funds enter or leave your 789pk wallet. Beyond that, Easypaisa and Raast each operate under their own service terms. If a transfer looks correct in your 789pk wallet history but not in your payment app, the query should go to that payment provider's support.
We update this page when terms change. Continuing to use your account after a change goes live counts as acceptance of the revised version. If you want to check for recent updates, the date at the top of this page reflects when it was last revised.
Yes — log in and open the account dashboard. Your wallet history shows every confirmed deposit and withdrawal with a timestamp and reference number. If a transaction appears in your payment app but not here, raise it with support and quote both reference numbers.
Use the account recovery link on the login page immediately to secure your account, then contact support with your account reference. Do not wait — early reporting limits what can be done with your account while the query is open. Our team will log the issue and follow up.
Go to account settings after login. Changing your registered mobile number or linked payment method may require a verification step — follow the fields shown on screen exactly. For data corrections you cannot make yourself, submit a request through support email and we will handle it under applicable data rules.
Access depends on local law and is available only in regions where it is permitted. We do not make representations about eligibility in specific areas. Check that using this platform is lawful in your location before registering or depositing.